Shipping

Our orders are sent 3 times a week on CTT Expresso.

When we ship your order, you receive a notification in your email containing the order's identification code and a link so you can track your route.

You will also receive an informative SMS on the day the order will be delivered.

 

Waste reduction policy on our shipments


# 1 Packaging reuse

As a way of reducing our ecological footprint, we have a policy of reusing packaging material when shipping our orders, thereby reducing the consumption of packaging material that would otherwise be discarded. It is therefore normal for you to receive your order in non-standard packaging. Usually these packages are marked with a stamp that says "Recycled Packaging". This means that this material has already been used more than once (and may be used again, by you).


2 # Less plastic

Whenever possible we try not to use plastic in the packaging of our orders. When absolutely necessary, we like plastic and paper to be easily separable, so that they can also be reused by the customer or recycled.

Thus, many of our orders are shipped wrapped in multiple layers of paper and when it becomes necessary to pack something more fragile, we use plastic that is easy to separate and, therefore, easy to reuse or recycle.


# 3 Less disposable material

We are also of the opinion that less is more. We like to keep label production and shipping to a minimum. Although they are an interesting touch, we have to be honest and admit that product tags are quickly discarded.

All the information you would find on the product label (and even more!) Can be permanently consulted on our website.

Our orders are usually sent with the postcard of the season and a simple, but very sincere, thank you note.

Thank you for understanding!