Shipping policy

Barbot e Bernardo Lda offers various regular delivery services, which are subject to each carrier's own procedures, particularly with regard to the data required to carry out the service, the methods, deadlines, costs and transport constraints associated with the specifics of the orders to be delivered and the mechanisms for validating the identity of the recipient of the purchase or the third party representing them. Barbot e Bernardo Lda is unaware of any change in the conditions of service provided by the carriers, and is only responsible for ensuring that the procedures followed by the carriers in the delivery process correspond to the terms in force at the time of completion of the purchase. The specific nature of some product segments may justify the establishment of a minimum purchase amount, which will always be indicated at the last stage of the ordering process.
In this way, the delivery options presented may vary depending on the type of products to be delivered, the geographical area of destination and the type of delivery desired.
Delivery times, counted from the date the order is actually dispatched, are indicative and are only considered valid when there are no physical or structural impediments (e.g. incorrect addresses or force majeure events such as strikes, loss of connection, bad weather, etc.).
The customer may choose to have the order delivered to an address of their choice. To do so, they must provide the address where they will be present between 09:00 and 19:00 on the day of delivery. A delivery attempt will be made by a courier from the chosen transport service to the address indicated.
It is not possible to choose a specific delivery time as this will be conditioned by the courier's route on the day of delivery, which is defined by the transport service.

If the delivery address is incorrect or incomplete, the order may be returned to Barbot e Bernardo Lda and the customer may incur additional costs. For this reason, it is recommended that the customer always makes sure that the delivery address given when registering the order is correct and complete. Once the order has been sent, it is not possible to change the delivery address or the billing details indicated.